This Assistance is closed. We have received a lot of questions regarding how the email correspondence to ERA and EMA applicants will occur. If you have yet to receive an update on your file, please refresh your inbox. ERA or EMA email alerts, notifications can be expected from the follow email addresses:

For Emergency Rental Assistance program:

• Specialized emails are originating from ERA@IHDA.org.  (i.e. applications that were mailed to IHDA rather than submitted online as instructed in the FAQ).

• Answers to landlords inquiring about which tenant received the ERA benefit are being transmitted from ERAInfo@ihda.og.

• “Congratulations, you have been approved” emails are sent from an IHDA Constant Contact.

For Emergency Mortgage Assistance program:

• noreply@elliemae.com – The email will come from the actual analyst who processed the application; however, the email will end in @elliemae.com domain.

The email will be coming from the Encompasses system. Should approved applicants wish to see how much funding they received, they will need to create an account with Ellie Mae; however, this is not required. The funding will be disbursed to the servicer even if the EMA applicant does not register with the email or even open the email.

ERA Landlord Email 

Additionally, there have been some inquiries about an email certain landlords received regarding additional action being required. This email is incorrect, no further action is required if this email is received.